FAQ
Last updated: 2026-08-14
What is SmartPost?
SmartPost is a service for restaurants, salons, and small hospitality businesses. Send a photo via LINE or WhatsApp, and AI writes an Instagram caption for you — just tap "post" to publish it.
Do I need an Instagram Business/Creator account?
Yes, connecting requires your Instagram account to be a professional (Business or Creator) account. If your account is still personal, you can switch to a professional account for free in about a minute from within the Instagram app, and your existing posts and followers stay exactly as they are.
Do I need a Facebook account or Facebook Page?
No. SmartPost uses Instagram's own login (Instagram API with Instagram Login), so you can connect and post using only your Instagram account — no Facebook Page or Facebook account is required.
How much does it cost?
¥980/month (tax included) for stores in Japan, or $9.99/month for stores outside Japan, both with a 7-day free trial and no setup fee. See our Legal Disclosure page for full billing details.
Can I cancel anytime?
Yes. You can cancel at any time; cancellation stops future billing, and the Service remains available until the end of the current billing period.
What languages are supported?
The chat interface and generated captions support 34 languages, automatically detected from your device, and can be changed anytime from your store settings page.
Will it ever post to Instagram without my permission?
No. We only publish a photo and its caption when you explicitly reply to post it in the chat. See our Privacy Policy for details on exactly how we use Instagram permissions.
Other questions
Please contact us at yammy.invest@gmail.com.